Multilingual Speech Translation Application
VoiceTra

FAQs

Supported models
What are the supported OS versions?
Please refer to "Supported models and OS versions".
What are the supported models?
Please refer to "Supported models and OS versions".

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Fees
If I subscribe to a packet flat-rate service, are communication fees included in the packet flat-rate service?

Yes, communication fees are included in the packet flat-rate service.

Are usage fees incurred?
Data communication fees are incurred because the speech translation is processed in the cloud. It is recommended that you subscribe to a packet flat-rate service when using the app.

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Operation method
How should I explain how to use this app to the other person?
To give basic instructions, please refer to "Guidance". To give detailed explanations, please refer to “Usage”.
 

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Speech output
I want to hear the translation result again.
Tap the speaker button on the right side of the translation result.
For languages whose speech output is supported, refer to "Supported languages."
I can't hear the speech output of the translation result.
If you are using an iPhone, please check the switch on the top left side of your device and make sure it is set to ring mode.
(i.e. the switch knob is set to the front [display] side).
After launching VoiceTra, adjust the volume beneath the switch on the top left side of your device and make sure that it is loud enough/not too low.

For other models, please also make sure your device is not set to silent mode and that the volume setting is loud enough.
 

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History
Can I delete items in the translation history?
iOS: Swipe the item in the history list to be deleted and tap the red "Delete" button that appears on the right.
Android: Long tap the item you wish to remove to display the delete menu. Tap to delete.

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Operation
The translation results are incorrect.
Please report any errors found in the translation results, speech recognition (input), or speech synthesis (output). Your reports will help us improve the app's performance.
"Report an error"
What is "Meaning of translated message."?
The “Meaning of translated message.” field shows the translation of the translated sentence into the input language. If the meaning is the same as that of the text in the “Text entered” field, the translated message is considered to be appropriate.
If what you see here is different from what you intended to say, please restate your input and try again.

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Commercial use
Can I use this app for commercial purposes?
For commercial use, please contact NICT.

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Fonts and keyboards
In some languages, the text display is garbled. What should I do?
Fonts for some of the languages that the standard Android OS does not support, may not be displayed properly. Please install the appropriate fonts at your own risk. NICT will not be held responsible for any trouble caused by installing the fonts.
For Myanmar, use the "Myanmar3" font.
NICT will not be held responsible for any consequences arising from installing the font. Please use the font at your own risk.

About fonts
Keyboards are not available for some languages.
How can I input text?
Non-OS-standard keyboards must be installed separately. Please download them from the App Store (iOS) or Google Play (Android). NICT will not be held responsible for any consequences arising from installing the keyboards. Please use the keyboards at your own risk.

About keyboards
 

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